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  • Writer's pictureM Marzuki Mohamed

Demystifying Leadership: Final Part - Five Essential Leadership Skills and Summary


Thank you for joining me in this part. It's a real pleasure and honour for me to be with you. In the previous part, we discussed the "Neuro-Semantics of Actualising Self-Leadership." We will now continue with the "Five Essential Leadership Skills." They are:

  • Spoken communication

  • Non-verbal communication

  • Coaching

  • Delegation and

  • Relationship building

(click here to view the video)

1 Spoken Communication

Let's take the first one, Spoken Communication. Communication is about more than sharing ideas or information. For leaders, communication is the most fundamental skill that you can possess. When it comes to leading an individual or a team, leaders should be able to effectively communicate with individuals and also with groups.

It's one thing to speak and another thing entirely to have people know exactly what you mean. Good communicators express themselves clearly without creating any confusion or ambiguity. A good communicator also understands that communication goes both ways being; a good listener is as important, if not more important, than speaking.

2 Non-verbal Communication

The second skill is non-verbal communication. Much of communication is not spoken. So being a good communicator also means transcending the written and verbal communication. An excellent communicator will convey a sense of openness and non-judgment even when they are not saying anything. Body language -- the gestures, the features that we have and general bearing, can convey even more than words. Leaders are required to be intrinsically calm, open, optimistic and positive. These traits usually come through non-verbally. It is not what you say it's how you say it.

3 Coaching

The third essential leadership skill is the skill of coaching. I have been repeating myself in my discussions with many people that in this day and age coaching is a non-negotiable skill for leaders. Managing people means supporting staff, supporting your subordinates. That means not only enabling them to do their jobs well, but also helping them move forward in their career.

Sometimes this means helping them improve their skill sets to become better at the details of their work. Other times it means assisting them in developing their own communication and leadership styles.

Whatever the work, adopting a coaching mindset is an integral part of being a good leader. A coach encourages and supports. A coach is a part cheerleader and part trainer. A leader in a business environment should be comfortable in this role. A coach challenges the staff so that they can become the better person that they need to be to fulfil their role. A leader knows how to coach others into becoming leaders in their own right.

4 Delegation

The fourth essential skill for a leader is delegation. Making sense of a project and giving direction doesn't come naturally to everyone but it's an integral part of leadership. Leaders should be able to clearly and effectively make each task clear, as well as whose responsibility it is to accomplish that task. Leaders are specific and articulate expressing in such a way as to direct a theme. When the task is unclear, no one knows what to do to achieve whatever objective there is.

Subordinates should be clear on what's expected of them. Delegation often involves more than just a simple "do this by this date." It involves guidance, instruction, mentorship, planning and keeping a positive attitude even when someone is struggling.

5 Building Relations

The fifth and equally important leadership skill is the skill of building relations/relationship building.

Along with communication and coaching, relationship building can make or break a leader. A good leader will value relationships and actively work to build strong small and large teams. Relationship building could be as simple as remembering certain personal details about others and checking in with them. Or it could be more purposeful and involve out-of-work activities and team-building efforts, like retreats and events.

Most of all building relationships are about authenticity and genuinely connecting with people in a way that creates familiarity, a sense of community and togetherness.

These are the five essential leadership skills: Spoken Communication, Non-verbal Communication, Coaching, Delegation and Relationship Building.

Thank you for joining me in this part. Next, we will be summarising this topic “De-Mystifying Leadership with Neuro-Semantics.”


Thank you for being here with me in this final part on “De-Mystifying Leadership with Neuro-Semantics.” In this part, let us summarise three key points about what we have discussed.

(click here to view the video)

The first one is that leadership is about actualising the characteristics of self-actualising people. When we become self-actualising then we are on our best behaviour. When we actualise the characteristics of self-actualising people, then we will be able to see this world filled with people coming out with the best of human behaviour.

The second point in this summary is that when people are not yet fully human, the worst of human behaviours will come out. What happens when these people lead the world? This is why when we look back at history, we observe the worst of human behaviours; slavery, murder, torture, rape, and a host of other behaviours that are vile and harmful to other human beings.

The third point that underscores what we have been discussing here is that leadership begins with self. It is about actualising the characteristics of self-actualising people in self, in me and in you. It starts with you becoming a self-actualising person. It starts with me becoming a self-actualising person and as I actualise my best self, I continue that with others; helping, supporting and growing others to become self-actualising individuals. That will give birth to the best of human behaviours in our society and in this world today.

Thank you for joining me in this topic on “De-Mystifying Leadership with Neuro-Semantics.”

May you actualise your highest meanings through your best performances!


The Neuro-Semantics Models mentioned in this article were developed by Dr. L. Michael Hall, Director and Co-Founder of Neuro-Semantics.

More information about Neuro-Semantics Models:

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